Study finds patients with limited English proficiency have poorer experiences with virtual health care

[Health - Medical Xpress - latest medical and]

People with limited English proficiency have a worse experience with virtual health care visits than those who are proficient in English, according to a new study led by a team of investigators at Brigham and Women's Hospital. The study highlights the importance of designing telehealth platforms and processes that better serve people who face day-to-day language barriers.

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